{"id":5697,"date":"2023-11-09T05:36:06","date_gmt":"2023-11-09T11:36:06","guid":{"rendered":"https:\/\/fenix.com.gt\/soporte\/index.php\/docs\/docly-documentation\/vendedor-5684\/recuperar-contrasena-o-clave-de-cuenta\/"},"modified":"2023-12-04T07:50:05","modified_gmt":"2023-12-04T13:50:05","slug":"recuperar-contrasena-o-clave-de-cuenta-5697","status":"publish","type":"docs","link":"https:\/\/soporte.fenix.com.gt\/index.php\/docs\/docly-documentation\/vendedor-5684\/recuperar-contrasena-o-clave-de-cuenta-5697\/","title":{"rendered":"Recuperar contrase\u00f1a o clave de cuenta"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5697\" class=\"elementor elementor-5697\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-741a698 e-flex e-con-boxed e-con e-parent\" data-id=\"741a698\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfdb5c9 elementor-widget elementor-widget-text-editor\" data-id=\"dfdb5c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>En F\u00c9NIX, entendemos que olvidar una contrase\u00f1a puede ser una experiencia frustrante. Pero no te preocupes, estamos aqu\u00ed para hacer que el proceso de recuperaci\u00f3n sea simple y r\u00e1pido. Sigue estos pasos detallados para recuperar f\u00e1cilmente el acceso a tu cuenta en fenix.com.gt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0161e81 elementor-widget elementor-widget-text-editor\" data-id=\"0161e81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Accede<strong> a tu cuenta:<\/strong> <br \/>Dir\u00edgete a <a href=\"http:\/\/fenix.com.gt\"><span style=\"color: #ff0000;\">fenix.com.gt<\/span><\/a> y haz clic en &#8220;<b>Mi Cuenta<\/b>&#8220;. Tambi\u00e9n puedes acceder directamente a trav\u00e9s de este enlace: <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"http:\/\/fenix.com.gt\/mi-cuenta\">fenix.com.gt\/mi-cuenta<\/a><\/span>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68f9e40 elementor-widget elementor-widget-image\" data-id=\"68f9e40\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1MSwidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLnBuZyJ9\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"181\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-1024x181.png\" class=\"attachment-large size-large wp-image-5851\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-1024x181.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-300x53.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-768x136.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-20x4.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-32x6.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta.png 1401w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84de592 elementor-widget elementor-widget-text-editor\" data-id=\"84de592\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>Inicia el proceso de recuperaci\u00f3n:<\/b><br \/><span style=\"text-align: var(--text-align); background-color: var(--bs-body-bg); color: var(--p_color);\">Haz clic en &#8220;Perdido tu contrase\u00f1a?&#8221; o visita <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"http:\/\/fenix.com.gt\/mi-cuenta\/contrasena-perdida\/\">fenix.com.gt\/mi-cuenta\/contrasena-perdida\/<\/a><\/span>. Esto te llevar\u00e1 al formulario donde deber\u00e1s ingresar el correo electr\u00f3nico asociado a tu cuenta. Despu\u00e9s, haz clic en &#8220;<strong>Restablecer Contrase\u00f1a<\/strong>&#8220;.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87ad4b0 elementor-widget elementor-widget-image\" data-id=\"87ad4b0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1MiwidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-1024x548.png\" class=\"attachment-large size-large wp-image-5852\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-1024x548.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-300x160.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-768x411.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-20x11.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-32x17.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena.png 1473w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16cac00 elementor-widget elementor-widget-image\" data-id=\"16cac00\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a 2\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1MywidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEtMi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"430\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2-1024x430.png\" class=\"attachment-large size-large wp-image-5853\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2-1024x430.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2-300x126.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2-768x323.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2-20x8.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2-32x13.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-2.png 1447w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc4a91 elementor-widget elementor-widget-image\" data-id=\"3cc4a91\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a 3\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1NCwidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEtMy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"299\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3-1024x299.png\" class=\"attachment-large size-large wp-image-5854\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3-1024x299.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3-300x88.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3-768x224.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3-20x6.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3-32x9.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-3.png 1485w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32a908d elementor-widget elementor-widget-text-editor\" data-id=\"32a908d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Verifica tu correo:<\/strong> <br \/>Revisa tu correo electr\u00f3nico. Deber\u00edas recibir un mensaje como se muestra en la siguiente imagen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd374f4 elementor-widget elementor-widget-image\" data-id=\"bd374f4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a 4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1NSwidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEtNC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"42\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4-1024x42.png\" class=\"attachment-large size-large wp-image-5855\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4-1024x42.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4-300x12.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4-768x31.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4-20x1.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4-32x1.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-4.png 1524w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1113fcf elementor-widget elementor-widget-text-editor\" data-id=\"1113fcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Abre el enlace recibido:<br \/><\/strong>Abre el correo y haz clic en el enlace proporcionado para restablecer tu contrase\u00f1a.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf7520 elementor-widget elementor-widget-image\" data-id=\"dbf7520\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-5.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a 5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1NiwidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEtNS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"663\" height=\"566\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-5.png\" class=\"attachment-large size-large wp-image-5856\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-5.png 663w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-5-300x256.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-5-20x17.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-5-32x27.png 32w\" sizes=\"(max-width: 663px) 100vw, 663px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51596bf elementor-widget elementor-widget-text-editor\" data-id=\"51596bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Cambia tu contrase\u00f1a:<\/strong> <br \/>Se abrir\u00e1 un formulario donde podr\u00e1s establecer tu nueva contrase\u00f1a.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d50577e elementor-widget elementor-widget-image\" data-id=\"d50577e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a 6\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1NywidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEtNi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"367\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-1024x367.png\" class=\"attachment-large size-large wp-image-5857\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-1024x367.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-300x108.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-768x275.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-20x7.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-32x11.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6-1536x550.png 1536w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-6.png 1560w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7938b20 elementor-widget elementor-widget-text-editor\" data-id=\"7938b20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Confirmaci\u00f3n exitosa:<\/strong> <br \/>Una vez cambiada la contrase\u00f1a, recibir\u00e1s un mensaje de \u00e9xito como se muestra en la siguiente imagen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94f25e5 elementor-widget elementor-widget-image\" data-id=\"94f25e5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"mi cuenta pedir contrase\u00f1a 7\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg1OCwidXJsIjoiaHR0cHM6XC9cL3NvcG9ydGUuZmVuaXguY29tLmd0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDIzXC8xMVwvbWktY3VlbnRhLXBlZGlyLWNvbnRyYXNlbmEtNy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"582\" src=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7-1024x582.png\" class=\"attachment-large size-large wp-image-5858\" alt=\"\" srcset=\"https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7-1024x582.png 1024w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7-300x171.png 300w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7-768x437.png 768w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7-20x11.png 20w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7-32x18.png 32w, https:\/\/soporte.fenix.com.gt\/wp-content\/uploads\/2023\/11\/mi-cuenta-pedir-contrasena-7.png 1483w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-136c8f1 elementor-widget elementor-widget-text-editor\" data-id=\"136c8f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a1Listo! Ahora puedes iniciar sesi\u00f3n nuevamente en F\u00c9NIX con tu cuenta recuperada.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En F\u00c9NIX, entendemos que olvidar una contrase\u00f1a puede ser una experiencia frustrante. Pero no te preocupes, estamos aqu\u00ed para hacer que el proceso de recuperaci\u00f3n sea simple y r\u00e1pido. Sigue estos pasos detallados para recuperar f\u00e1cilmente el acceso a tu cuenta en fenix.com.gt. Accede a tu cuenta: Dir\u00edgete a fenix.com.gt y haz clic en &#8220;Mi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5684,"menu_order":8,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/docs\/5697"}],"collection":[{"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/comments?post=5697"}],"version-history":[{"count":16,"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/docs\/5697\/revisions"}],"predecessor-version":[{"id":5873,"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/docs\/5697\/revisions\/5873"}],"up":[{"embeddable":true,"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/docs\/5684"}],"wp:attachment":[{"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/media?parent=5697"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/soporte.fenix.com.gt\/index.php\/wp-json\/wp\/v2\/doc_tag?post=5697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}